Frequently Asked Questions
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We accept cash, checks (personal and cashier's), debit/credit cards (Visa, Mastercard, American Express), and Apple Pay. Financing is also available.
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Duet has partnered with Cherry, which provides a range of patient-friendly payment plans and financing options for cosmetic surgery. We also are participating providers with CareCredit, and PatientFi, which both offer a variety of options.
If you do your banking at a local credit union, they can also be a good resource for helping to finance your surgery. Several of our patients have found that credit unions are often able to offer their customers more favorable rates on loans or lines of credit.
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For certain procedures (including breast reductions or reduction mammoplasty), increasingly rare insurance plans will help cover the cost of surgery, including fees associated with the operating room/surgery center, anesthesia, and pathology. If you are interested in pursuing insurance coverage or reimbursement for a procedure with Dr. Lim and Dr. Weintraub, please call our office at 650.380.0415, and have your insurance card available. One of our staff members will be able to assist you in determining if your insurance benefits would be applicable at Duet.
Some of our patients have been able to use their HSA (health savings account) or FSA (flexible savings account) from work to pay for part or all of their procedures with Duet. The benefits of the account will vary with your employer; a quick phone call to your HR representative may help you find out if there are any restrictions or documentation requirements.
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We are affiliated with AAAAS (American Association for Accreditation of Ambulatory Surgical Facilities) surgery centers, including the Plastic Surgery Center in Palo Alto. We also have admitting privileges to local hospitals, including El Camino Hospital in Mountain View and Los Gatos.
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If you would like to have a consultation with us for an insurance-based procedure, your insurance company will be billed for your visit; you would be responsible for whatever copay your plan dictates. Please refer to your particular insurance plan for specific details regarding your benefits.
We do require a credit card to hold all appointments. When you schedule an appointment, Dr. Lim's and Dr. Weintraub's time is reserved especially for you. Please call us if you need to reschedule or cancel your appointment a minimum of 48 hours in advance to avoid a minimum $150 charge. "Missed" appointments or no-shows will also be charged a minimum of $150 to the credit card number with which they were held.
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At Duet Plastic Surgery, we understand that there are so many choices in the Bay Area. We also know that choosing the right plastic surgeon for you is a very important and personal decision. We always encourage patients to do their research and support having consultations with other practices, as finding the plastic surgeon who is the right fit for you is key to getting the results you will be happy with. When you know, you know.
Many of our patients simply feel more comfortable having a female physician. Quite a few have told us that they had been frustrated by their search for a female plastic surgeon, until they found us at Duet.
By choosing Duet, you benefit from having two board-certified Stanford-trained plastic surgeons who work with you to achieve your goals. Because the surgeons operate together as a team, they are able to safely perform combination procedures like "mommy makeovers" (breast lift and/or implants, abdominoplasty, liposuction) and body contouring after weight loss, reducing your risk and time asleep under anesthesia.
Dr. Lim and Dr. Weintraub are known for their approachable manner and natural aesthetic, helping you discover a comfortable partnership in your plastic surgery journey at Duet.
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Special arrangements for experienced caregivers who can provide varying levels of assistance after surgery can be made; please let us know at your consultation if you are interested in receiving more information about this option.
Patients who come to us from out of town often find a local AirBnB/VRBO to stay in for the perioperative period. We are also happy to provide you with a list of local hotels that several patients have felt comfortable staying in after their procedures.
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Many of our patients have generously offered to share their results, but prefer to have their photos kept off-line.
In addition to the galleries on our website, our Instagram feed has more before and after photos.
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We sometimes update our Yelp page with promotions and offers.
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Give us a cal at 650.380.0415 or email us. We would be happy to answer any questions you have.